1 · The problem

When AI and algorithms act and decide, who can check?

On today's platforms, AI and algorithms act and decide millions of times a day: listings removed, accounts suspended, content taken down. Europe's Digital Services Act gives everyone the right to complain and to an out-of-court settlement. But a dispute today is a pile of screenshots and e-mails.

Every side holds its own truth

The platform, the seller, the laboratory, the manufacturer — each keeps its own records. Nobody can show what the other knew, and when.

Evidence crosses borders, trust does not

A certificate from Slovenia, documents from China, a decision made in Germany, a complaint from Croatia — there is no common channel and no way to hand over evidence without handing over data.

Nothing can be verified afterwards

A regulator, a court or a journalist has to believe someone. There is no record that anyone can check for themselves.

2 · The solution

Evidence and Audit Layer — without a shared database

A neutral layer under every party's records: evidence is sealed as it happens, audited by fingerprint, decided by people. Every party keeps its records at home; only a tiny fingerprint leaves.

Each party keeps its own bookThe platform's decision, the complaint, the certificate, the product documents — each stays with its owner. No company hands its data to another.

Only a fingerprint leavesOnce a minute, each book seals into one 32-byte fingerprint that goes to a neutral rail. Nobody can change a record afterwards without the fingerprint changing.

Three people decideThe Chamber binds the evidence by fingerprint, checks identities and conflicts of interest, and an independent panel of three gives a reasoned, non-binding recommendation.

Everyone can verifyThe decision and the platform's implementation are sealed the same way. Anyone — a regulator, a journalist, a citizen — checks the whole resolution on their own phone.

In one sentence

A neutral record of who knew what, when — that no participant controls and that anyone can check.

3 · The value

Trust in a Zero Trust environment

For the regulatorA complete, checkable record of every step

Who knew what and when, which rule was applied, who decided, and whether the platform acted on it — reproducible by the regulator itself, not reported by the platform. A working model for Article 21 dispute settlement, ready for 27 regulators.

For platformsFair, fast and without handing over data

Decisions are judged on the evidence available at the time — a platform that acted correctly is shown to have acted correctly. Recommendations are non-binding; business records stay in the platform's own systems.

For businesses and citizensA complaint that cannot be lost

A resolution in days, not months, with a receipt that can be shown to a bank, a court or a customer. The same procedure whether the counterparty is next door or on another continent.

For EuropeOne procedure, cross-border evidence, no surrender of data

Evidence from anywhere in the world enters the procedure as a verifiable fingerprint; the dispute stays under European law. Cooperation without exporting either the data or the jurisdiction.

4 · One global solution — the pilot

Four countries. One disputed decision.

A Chinese battery, a Croatian seller, a German marketplace on SAP/HANA, a Slovenian laboratory. The marketplace's AI removes the listing over a mistyped certificate number. Ten minutes later the dispute is resolved — and every person in the room has verified it.

No shared database

Four countries supply evidence; nobody hands over their records. The Chamber works with fingerprints.

The changed digit

One digit of the certificate is altered on stage. The document looks the same. The verifier turns red at once.

The QR code

The audience scans a code and their own phones recompute the whole resolution — no server asked, no one trusted.

What is real

The case facts are simulated. The infrastructure, the sealing, the Chamber workflow and the verification are live.

LIVE — NEO RailLIVE — Chamber WorkflowLIVE — Slovenian Witness InfrastructureREFERENCE DATA — SAP/HANASIMULATED EVIDENCE — Laboratory · ManufacturerHUMAN DECISION

Open the case →Verify it on this device

NEO Chamber — Croatia's reference pilot for evidence-native DSA dispute resolution, designed for Europe and open to global cooperation. Presented at COTRUGLI Days, 6 October 2026.